Call Center Connect Solutions

As a call center software solution, Blank Point's Infusion cloud contact center serves the unique needs of multiple business models. Outbound, blended, and inbound call center solutions can be customized for your use-case. Increase productivity, reduce costs, and easily scale with a custom contact center solution. Find out what a cloud-based call center solution can do for your business today! 

 Managing Your Virtual Call Center

Blank Point's contact center software platform allows you to:

• Route calls to the right agent every time with automated call distribution
• Set up custom greetings and unlimited IVR branches as your call flow requires
• Choose standard ring rules or set up custom call queue routing options
• Receive voicemail transcriptions via email
• Make outbound calls with custom caller ID to any global destination from your secure WebRTC phone 
• Manage your virtual contact center from anywhere via an intuitive web-based call center interface 

 Superior Outbound Capabilities  

• Predictive calling  
• Maximizing agent productivity  
• Skill based call routing  
• Virtual Hold  
• Call Recording  
• Supervisor Wallboard  
• Active Failover  
• Remote agents  
• 99.99% High Availability
• Screen POP 
• CTI Integration
• Call Back Feature
• Position number in Queue

Benefits of Choosing Blank Point

There's a reason why so many companies around the world trust Blank Point with their cloud contact center solutions:

• Enjoy the best call rates with virtual numbers in 160+ countries
• Integrate your cloud contact center solution with your business phone services
• Global VoIP infrastructure ensures amazing call quality no matter where you are 
• There are no minimum contracts. Try Blank Point Call Center Connect risk-free!