A cloud system with the purpose of a built network designed for your specific business, giving you what you NEED to create better business outcomes.
We can give you quality of service (QoS) for all your business communications including pristine, high-quality voice. Our goal is to maximize your communications efficiency and availability while eliminating call drops, data loss and static. We even can monitor for issues and fix them before you know they occur.
99.9999% Uptime Reliability
Scalable, Capable and Reliable is fully self-manageable.
Integrate Your Enterprise Call Center Software
Our enterprise call center software CRM integration simplifies workflows, reducing human-errors and improving the productivity of your agents.
- Automatic Call Logging: Give your agents more time for the work that matters most. Review call details, follow-ups, and call recordings within your CRM.
- Improved Analytics: Get better analytics by automating tasks in your CRM to improve data quality when running reports.
- SD-WAN: SD-WAN’s software control mechanism helps manage all the different geographical pieces of its WAN, which helps to improve performance and efficiency. Specific protocols that the SD-WAN implements provide a user-intuitive interface and helps the WAN handle network traffic. SD-WANs can also support firewalls, gateways, virtual private network (VPN) tools and other features that increase privacy, cyber resilience and security.
- High Availability (HA):Failover, load sharing, redundancy and a scalable service can be implemented with Blank Point's VoIP SBCs and Hosted PBX. Failover for incoming calls, capable to serve the users even if one (or more) of your servers fails
(hardware or software failure, termination or malfunction).
Blank Point's Enterprise satisfaction.
- IVR: Create as many IVR menus and routing prompts as your inbound call flow requires for effective call distribution.
- Automatic Call Distribution (ACD): Customize your ACD rules using advanced call routing features.
- Boost Customer Satisfaction: Take advantage of ACD and IVR to reduce the number of call transfers and improve caller self-service.
- Hospitality: Reduce Expansion Costs, Cut Infrastructure Costs, Lower Off-site Communication Costs,
Give us a call
Blank Point can provide all your enterprise needs.